AI customer service line answering tour questions, reservation requests and guest support calls in 40+ languages 24/7. Scale peak season without hiring extra staff.
24/7 multilingual AI call center and customer service for tour operators and travel agencies
97%
Reservation calls answered
28%
Direct booking lift
40+
Languages supported
700ms
Response time
Operational friction that does not show up in dashboards. It surfaces as one-star reviews and lost revenue.
When front desk is overloaded at check-in time, booking calls go unanswered and direct channel revenue is lost to OTAs.
Maintaining a multilingual reception team is expensive; serving only Turkish drops TripAdvisor ratings for international guests.
Spa hours, breakfast details, transfer schedules, and similar questions repeat hundreds of times per day.
Keeping a night receptionist is expensive but skipping it hurts guest satisfaction.
Tour operators call in clusters; the line stays busy and large leads move to a competing property within a few minutes.
Instagram DMs, WhatsApp threads and web form leads land in separate inboxes, never consolidate, and slip through follow-up.
24/7 multilingual AI call center and customer service for tour operators and travel agencies
Guests select room type and dates through conversation, AI checks availability live and writes the reservation directly into your PMS.
Restaurant reservations, taxi calls, laundry, spa appointments handled by AI in a single call, with auto-routing to the right department.
Detects the guest's language in the first second, serves English, Russian, Arabic, German, and 40+ other languages at the same quality.
Captures expected arrival and departure times, syncs to PMS, triggers housekeeping coordination automatically.
Routes guest complaints or special requests to the right team, opens a ticket, and tracks resolution.
Airport transfers, city tours, event tickets, and other extras are upsold through natural conversation, generating additional revenue.
Pre-built Travel and Tour Businesses agents engineered for enterprise deployment.
Travel and Tour Businesses
Guests select room type and dates through conversation, AI checks availability live and writes the reservation directly into your PMS.
Travel and Tour Businesses
Restaurant reservations, taxi calls, laundry, spa appointments handled by AI in a single call, with auto-routing to the right department.
Travel and Tour Businesses
Detects the guest's language in the first second, serves English, Russian, Arabic, German, and 40+ other languages at the same quality.
Travel and Tour Businesses
Captures expected arrival and departure times, syncs to PMS, triggers housekeeping coordination automatically.
Travel and Tour Businesses
Routes guest complaints or special requests to the right team, opens a ticket, and tracks resolution.
Travel and Tour Businesses
Airport transfers, city tours, event tickets, and other extras are upsold through natural conversation, generating additional revenue.
Tour capacity, transfer matching and seasonal pricing pulled live. Target segments come straight from CRM, and at call end the ticket, transfer and confirmation write back into the system.
1,284
0%
Native-quality service for European, Russian, Gulf and Far East segments. The agent detects the language in the first sentence and speaks 40+ languages at native quality.
Unlimited concurrent call capacity keeps every guest off the queue even at peak. The same infrastructure runs outbound campaigns to fill the off-season.
From call to backend, every step connected in a single flow.
A holiday inquiry, tour or transfer booking request comes in.
Available tours, availability and seasonal pricing pulled from the system.
Matching tour, stay and transfer combination proposed.
Direct bookings climbed 38% in a single season. The reception team can finally focus on guest experience.
We used to hire a Russian-speaking coordinator. asistanim.ai removed that cost completely.
We cut the night shift. Costs down, guest satisfaction up, a real win-win.
Travel and Tour Businesses
Reach Travel and Tour Businesses customers in 40+ languages from a single platform, no translation overhead.
Insights, updates, and best practices for voice AI.
AI customer service line answering tour questions, reservation requests and guest support calls in 40+ languages 24/7. Scale peak season without hiring extra staff.
Numbers from the field
97%
Reservation calls answered
28%
Direct booking lift
40+
Languages supported
700ms
Response time
